Privacy Policy – Sky Marble and Granite, Inc.

This privacy policy applies to Sky-marble.com, owned and operated by Sky Marble and Granite, Inc. Sky-marble.com is committed to respecting your privacy and protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard personally identifiable information (“Personal Information”) in compliance with current global data protection regulations.

Policy Scope

This policy applies only to the collection of personal data. It does not apply to business data or information covered by separate terms and conditions.

Types of Information Collected

You can browse our website without creating an account, but certain features may require account creation. When you register for an account, we may collect the following:

  • Personal Information: Your name, email address, mailing address, contact details, username, and password.
  • Social Login Information: If you log in via third-party services (e.g., Facebook, Google), we may collect data from those services, subject to their privacy policies.
  • Website Usage Data: We automatically collect non-personal data, such as IP address, browser type, and device information, which may be combined with personal data to improve services.
  • Additional Information: Any other information you voluntarily provide, such as through uploads or email correspondence.

SMS Opt-In

If you provide your phone number for SMS purposes, your number will only be used for communication between you and Sky Marble and Granite, Inc. SMS opt-in or phone numbers for the purpose of SMS are not shared with third parties and will be used solely for internal communication, such as service updates, order confirmations, and promotional offers if you have consented.

SMS Opt-Out

If you choose to opt-out of SMS communications, you can do so at any time by replying ‘STOP‘ to any SMS received from Sky Marble and Granite, Inc. Upon opting out, your phone number will no longer be used for SMS communication, including service updates, order confirmations, or promotional offers. We do not share your phone number with third parties, and it will only be used for internal purposes.

Direct Collection

When creating an account, some personal data is required, while additional information may be optional. Any additional data provided by you will be collected only with your explicit consent.

How We Use Personal Information

We may process your personal data for the following purposes:

  • To respond to your requests and inquiries.
  • To customize services and products for you.
  • To provide information about our company, products, and updates.
  • To authenticate your identity and ensure secure access to our website.
  • To enhance the functionality and user experience of our website.
  • To comply with legal obligations and resolve disputes.

Legal Basis for Processing

In compliance with GDPR and other data protection laws, we only collect and process personal data with your consent, to fulfill a contract with you, or when we have a legitimate business interest that is not overridden by your data protection rights.

User Rights

You have the following rights concerning your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request that we correct inaccurate or incomplete data.
  • Deletion: Request that your data be deleted when it is no longer necessary for us to retain it.
  • Data Portability: Request that we transfer your data to another provider.
  • Objection: Object to the processing of your data for specific purposes, such as marketing.
  • Consent Withdrawal: Withdraw your consent for us to process your data at any time.

To exercise any of these rights, please contact us at sales@skymarblein.wpengine.com.

Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. This includes retaining your data to meet legal requirements, resolve disputes, and enforce our agreements. After deactivation of your account, we will securely retain your information only as long as required by law.

Deletion of Data

We will delete your data promptly in any of the following situations:

  • When your data is no longer required for the purposes for which it was collected.
  • When you withdraw your consent for us to use your data.
  • When you object to the processing of your data, and there is no overriding legitimate interest.
  • When we are required by law to delete your data.

Managing Your Data

Upon request, we will provide you with a copy of the personal data you have provided to us. You can request the correction or deletion of your data at any time.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and track website usage. Cookies allow us to remember user preferences and provide relevant content. You may control the use of cookies via your browser settings, though this may limit your use of certain website features.

In compliance with cookie regulations, including GDPR and the CCPA, we provide notice and request your consent for the use of cookies. You may choose to accept or reject cookies when visiting our website.

Social Media Features

Our website may include social media integrations, such as the Facebook Like button or Twitter share widget. These features may collect information such as your IP address and the pages you visit. Your interactions with these features are governed by the privacy policies of the respective social media platforms.

User-Generated Content

If you post content (e.g., comments or reviews) on our website, that information becomes public and can be viewed by others. Your username and other optional information will be publicly displayed. We are not responsible for the privacy of any information you choose to post publicly. To request removal of your personal information from these public forums, contact us at sales@skymarblein.wpengine.com.

Marketing Communications

With your consent, we may send you promotional emails regarding new products, services, or updates. You can opt-out of these communications at any time by following the instructions in the email. However, transactional emails related to your account or purchases will still be sent.

International Users

If you access our website from outside the United States, please note that your data may be transferred and processed in the U.S. By using our website, you consent to this transfer. We ensure that international data transfers comply with applicable laws, including GDPR.

Security

We take appropriate security measures to protect your personal data from unauthorized access, disclosure, or destruction. These include SSL encryption, secure server hosting, firewalls, and regular security audits.

Data Breach Notification

In the event of a data breach that compromises your personal data, we will notify you and any applicable regulatory authorities in accordance with data breach notification laws.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our data practices or legal requirements. Any significant changes will be posted on this page, and we will notify you before they take effect. We encourage you to review this policy periodically for the latest information on our data protection practices.

Session Time-Outs

For your protection, we use session time-outs. After a period of inactivity, you will be automatically logged out of the website to prevent unauthorized access.